Perspectives from inside the system and beyond. In this section, Dr. Garrett shares stories, insights, and observations about the evolving world of healthcare—from simplifying billing and payments to rethinking how we care for each other. These posts aim to bring clarity, compassion, and real-world context to a complex landscape.
Ever opened a medical bill and felt like you needed a translator, a decoder ring and maybe a therapist? You’re not alone. The confusion isn’t just frustrating—it’s by design, shaped over centuries by well-intentioned systems that grew more complex with every new regulation, innovation and societal shift.
We all know medical billing is a mess. Every time we open a letter from our insurance company, a hospital, or a doctor’s office, we come face to face with a mountain of numbers, codes, and jargon that feel intentionally…
If you’ve ever looked at a medical bill and felt completely lost, you’re not alone. What should be a simple statement of services and costs often reads like a riddle—filled with cryptic codes, conflicting charges and vague “patient responsibility” totals.…
